Insta360 FlexiCare Card for Ace Pro 2
The Insta360 FlexiCare Card for Ace Pro 2 is a comprehensive warranty that gives users peace of mind in the event of unexpected hardware damage. The programme covers two replacements of the same Insta360 camera model within 12 months of purchase. Whether your device has been dropped, submerged in water, or has a damaged screen or lens – with FlexiCare you can count on a fast and professional replacement, without any stress or unnecessary costs.
Transparent terms and a low replacement fee
As part of the service, a fixed fee of €27.99 applies per replacement. Insta360 covers all return shipping costs, so you don't need to worry about any additional charges. The entire process takes place online – simply submit a replacement request and a team of experts will take care of the rest. Please note: FlexiCare can only be activated for products that have not yet been activated, or that were activated within the past 15 days. The user is responsible for linking the camera to the code on the manufacturer's official website: insta360.com.
Professional service and genuine parts
All replacements are carried out by qualified Insta360 technicians using genuine parts. This means you can be confident that your equipment will be returned in perfect condition. As part of the service, you'll have access to worldwide support – you can contact any authorised Insta360 repair centre anywhere in the world, or make use of online support via email or live chat.
User-friendly with a fast turnaround
Submitting a service request through FlexiCare is quick and straightforward. Once the request has been submitted, the technical team will arrange the replacement and organise shipping. This means your equipment will be back up and running in no time, ready for your next shoot.
